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Privacy Policy

Introduction

Welcome to Nova Skin and Laser Clinic, a leading provider of skin care and aesthetics services. Protecting the privacy and security of your personal information is our top priority. This privacy policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR).

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Who We Are

Legal Name: Nova Skin and Laser Ltd
Trading As: Nova Skin and Laser Clinic
Address: Courtland House, Tamworth Road, Coventry, CV7 8JJ
Contact Email: Hello@novaskinandlaser.co.uk
Telephone Number: 02475097470

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The Data We Collect

We collect various types of personal data to provide and improve our services to you. This includes:

  • Personal Identifiers: Such as your name, address, email address, and telephone number.

  • Health Information: Medical history and other health information necessary to provide you with personalized skin care and aesthetic services.

  • Payment Information: Details required to process payments for our services.

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How We Collect Your Data

  • Direct Interactions: You may provide us your data when filling in forms, during consultations, or by communicating with us by post, phone, email, or otherwise.

  • Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.

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How We Use Your Data

  • To Provide Services: Scheduling appointments, providing skin care and aesthetic treatments, and managing payments.

  • Communication: Updating you about changes to our services or privacy policy and responding to your inquiries.

  • Legal Obligations: Complying with legal or regulatory obligations.

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Lawful Basis for Processing

We process your data only when we have a lawful basis to do so, including:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.

  • Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

  • Legal Obligation: The processing is necessary for us to comply with the law.

Sharing Your Data

We may share your data with third parties in the following circumstances:

  • Service Providers: Third parties who provide essential services, such as payment processing and IT support.

  • Legal Requirements: If required by law, we may disclose your data to authorities or third parties.

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Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

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Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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Your Rights

Under UK GDPR, you have rights including:

  • Access: The right to be provided with a copy of your personal data.

  • Rectification: The right to have inaccurate personal data corrected.

  • Erasure: The right to have your personal data erased.

  • Restriction: The right to request the restriction of processing your personal data.

  • Data Portability: The right to receive your data in a structured, commonly used format.

  • Objection: The right to object to the processing of your personal data.

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Changes to Our Privacy Policy

We keep our privacy policy under regular review and will place any updates on our website. This privacy policy was last updated on [Date].

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Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact us using the details provided above.

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